iddaakolik is a digital subscription service. Payments are handled by our Merchant of Record, Paddle.com, who issues receipts and processes any refunds.
You can cancel at any time — from your account page or by emailing bilgi@iddaakolik.com. When you cancel, your subscription does not renew again, and you keep access until the end of the period you have already paid for. We do not pro-rate partial months.
Because iddaakolik is a digital service that you can use immediately, we generally do not provide refunds for a billing period that has already started once the Service has been accessed. We may make exceptions at our discretion — for example a duplicate charge, a technical failure that prevented access, or an accidental renewal reported promptly.
To request a refund, contact us within 14 days of the charge at bilgi@iddaakolik.com with your account email and the transaction reference from your Paddle receipt. Approved refunds are returned to your original payment method by Paddle.
If you are a consumer in the EU or UK, you normally have a 14-day right to withdraw from a purchase. For digital services, at checkout you consent to the Service beginning immediately and acknowledge that, once it has begun, the 14-day withdrawal right no longer applies to the current period. Your other statutory consumer rights are unaffected.
If we change subscription prices, the new price applies from your next renewal after we have notified you; you may cancel before then.
Questions about billing, cancellation or refunds: bilgi@iddaakolik.com.